So why couldn’t he remove the tub stopper himself? Unfortunately, not all tub stoppers are easy to remove. Some are made to swivel in place and must be removed with the bolt that is under the cap. Here is how to remove a tricky tub stopper:
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Start by placing a wrench under the lip of the stopper and grasping the bolt to hold it in place.
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Use a second wrench to unscrew the cap at the top of the stopper.
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Once the cap is removed you can use a wrench to unscrew the bolt that holds the stopper in place.
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Now that the stopper is removed you can clear out any hair and build up from the drain. When it is clear and the water drains well you can replace the stopper.
